Phase 4 — Endpoint management
Devices & endpoints
Enrolment, policy, deployment, encryption, remote support.
What you will be able to do
- ▸Move a business from hand-built machines to managed devices
- ▸Deploy applications and policies without touching each laptop
- ▸Support and wipe devices remotely with confidence
Lessons
From hand-built laptops to managed devices
The jump from 'I set it up' to 'the policy set it up' is the biggest maturity step a small business makes.
Application deployment and patching
Getting software onto machines — and keeping it current — without a visit.
Remote support without being reckless
Most small-business support is remote. Do it in a way that is fast, auditable, and safe.
Area check
Pass at 70% to bank the area.
1. What is the main advantage of policy-managed devices over hand-built ones?
2. Which layer is most commonly missed in small-business patching?
3. Why deploy one standard remote support tool?
4. Update rings exist to:
5. A Mac-heavy design studio wants device management. What do you propose?