Phase 2 — Microsoft 365
Microsoft 365 administration
Admin Center, Exchange, SharePoint, OneDrive, Teams, Intune, Defender.
What you will be able to do
- ▸Create, licence and manage users without breaking mail flow
- ▸Design a file structure that survives staff turnover
- ▸Know which admin blade owns which problem
Lessons
The Admin Center, blade by blade
Microsoft 365 is a dozen consoles wearing one coat. Learn which console owns which problem.
Exchange Online: mailboxes, shared mailboxes and mail flow
Mail is the system a small business notices within sixty seconds of failure. Understand the objects and the flow.
SharePoint, OneDrive and Teams as one file story
Three products, one question: where does a file live and who can reach it?
Area check
Pass at 70% to bank the area.
1. Which object should own an 'info@' address used by three volunteers?
2. A supplier says your client's invoices land in their junk folder. Which records do you check first?
3. A user has Full Access to a shared mailbox but replies show their own address. What is missing?
4. Where should company project files live?
5. Everyone in the office lost Outlook connectivity at the same moment. First action?