Full map

The Skill Tree

Every node is a basecamp. Clear all three sublevels of a rank to unlock the next one.

The new hire at the help desk

CompTIA A+ · Help desk basics · End-user support

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PractitionerYou can resolve most Tier 1 tickets without help.Locked

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MasterSenior Tier 1 — you train the new hires.Locked

You own systems end-to-end, not just tickets

Network+ · Security+ basics · M365 admin · Device policies · Backups

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LearnerNetwork and security vocabulary become second nature.Locked

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PractitionerYou run M365 tenants and configure RMM policy.Locked

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MasterYou can stand up a new client from scratch.Locked

You design, not just operate

CCNA · Azure / AWS Fundamentals · Virtualization · BCDR · Identity

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LearnerCloud, virtualization, and routing become real.Locked

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PractitionerYou scope and deliver real projects.Locked

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MasterYou lead small projects and mentor admins.Locked

You design the systems others operate

Azure / AWS Associate · CySA+ · Identity architecture · IaC · Virtualization at scale

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LearnerThreat detection, IaC, and cloud architecture click.Locked

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PractitionerYou design landing zones and security architectures.Locked

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MasterYou can architect a client end-to-end and defend the design.Locked

Strategy, governance, people, and the long arc

Strategy · GRC · People leadership · Vendor & lifecycle management

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LearnerThe senior-thinking pattern.Locked

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PractitionerYou run programs across domains.Locked

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MasterYou shape strategy, culture, and outcomes.Locked